AFTER SALES SUPPORT
It’s not all about the purchase – we care about your success and want to help you get the most out of our equipment. From maintenance and on-site testing to training and advice, we are happy to assist you along the way with support services to ensure a smooth and efficient test process.
For technical issues, please log onto our troubleshooting and support portal.
Test Center (Wireless Charging)
ISO 17025 Calibration
Ensure maximum traceability and accuracy for your test equipment. nok9 is the only laboratory in the world to offer ISO 17025 accredited calibration service for wireless charging test tools:
- Precision calibration and adjustments for new test equipment
- Maintenance or post-upgrade re-calibration and adjustments
- Full calibration report
- Adherence to the SI world standard measurement system
Test Center (Optical Media)
In our test centers we use a number of different tests, both for recordable and pre-mastered media. By letting us test your products, you will obtain the knowledge you need about the physical quality as well as the playability of your discs.
You decide how you want to receive the test results. Written analyses, recordings of media or Climate Impacts are available. You can also get a TestCenter report that proves the quality of your product – a smart way to ensure customer satisfaction.
We can convert technical terms into easy-to-understand explanations about test results, potential problems and consequences. The test results are normally delivered within 24 hours and confidentiality is guaranteed.